Who it's for
Same receptionist, different vocabulary. Each of these reads your website, learns your trade's words, and answers the calls you cannot.
You are under a sink with both hands wet. The phone rings from a kitchen that is filling with water, and by the time…
The first cold night of the year, everyone's furnace fails at once. You are in an attic with a flashlight in your…
You do not take a call with a panel open and the power on. So the phone rings out, and the person with no lights in…
The storm passes and for a week the phone does not stop. You are on a roof, in the wind, with a nail gun. Whoever…
The enquiries that matter come mid-morning, while you are on site with a saw running. A renovation lead is worth…
Spring arrives and the whole season's work gets booked in about three weeks — which is exactly when you are behind a…
Your front desk is at lunch, or on the other line, or gone home. The calls that fall through are disproportionately…
One person on reception, three lines, and a waiting room in front of them. The phone rings out, and the patient who…
Your physios are with a patient every half hour, and the front desk is checking someone in or out. The call that…
Visits are short and back to back, so the phone rings mid-adjustment with no one free to get it. A caller whose back…
An hour-long treatment is an hour the phone rings out. People book a massage in the evening, on the spur of the…
There is a queue at the counter and a phone ringing behind you. Half those calls are asking what time you close, and…
A worried owner rings at ten past six. Nobody answers, so they drive to whichever emergency clinic comes up first —…
You cannot take a call from a courtroom or a client meeting. Someone who has just had a bad day and needs a lawyer…
Your whole year's enquiries arrive in six weeks, and those are exactly the weeks you have the least time to answer a…
Renewal season, a storm, a Monday morning — every line rings at once, and the caller who wanted a quote on their home…
You're in a meeting with one client while the next one — an offer accepted, a pre-approval needed by Friday — rings…
You are mid-showing when someone rings about a different listing. It goes to voicemail, and a buyer with a phone in…
Your hands are in someone's hair. The phone rings, it goes to voicemail, and that person books somewhere with online…
You are under a car with the radio on. The phone in the office rings out, and somebody whose brakes are grinding…
It is seven o'clock, every table is full and the phone by the till has rung four times. Whoever is nearest is plating…
PhonePick