What PhonePick is
A business's front office, starting with its phone. It answers calls the
owner can't get to, takes a written message, books appointments against a real calendar,
puts urgent callers through to a mobile, takes phone orders for restaurants, and writes up
every call it answers. Customers keep their existing number and phone system; PhonePick
sits behind it.
On the Operations and Growth plans it does the rest of the front-office work as well. It
takes a deposit by a link texted during the call, texts people before their appointment to
confirm, offers a freed time to the next person on a waitlist, asks for reviews, chases unpaid
invoices, sends intake forms, answers the chat on the business's own website, files the
receipts the owner texts to it, and clocks staff in and out at the business's sites. Each one is
off until the business switches it on.
In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.
It exists because the people who run a business are usually the ones who cannot pick
up the phone. They are up a ladder, mid-appointment, teaching a class, or already on
another call. A missed call is not an inconvenience — it is the job going to whoever
answered.
How we build
PhonePick started as a feature inside Estiquik, answering phones for renovation
contractors. It worked well enough that it became its own product, which is why the
parts that matter — the guardrails, the booking logic, the minute accounting — were
already in service before PhonePick had a name.
Four rules run through the product and are not configurable:
- It never claims to be a person. Every call opens by saying it is an
AI and that the call is recorded, and it answers honestly whenever it is asked.
- It never makes up a price. It can say only what the business gave
it: the pricing sentence it wrote, word for word, or the prices printed on a price list
or menu it uploaded. No estimates, no ranges.
- It never promises. It books times the calendar actually has.
Everything else is "someone will confirm".
- It never takes a card number. A deposit is paid through a link, into
the business's own Stripe account, and an unpaid deposit never cancels a booking.
Email support@phonepick.ai. It reaches
the people who write the software.
Gintii AI Inc. · Registered in Ontario, Canada