For massage therapy clinics
An hour-long treatment is an hour the phone rings out. People book a massage in the evening, on the spur of the moment, and they book with whoever answers.
Live in about ten minutes. From $75 a month. No contract, no setup fee, cancel any time.
The number that matters
You can check that against your own week. Below is the same sum with your figures in it.
What it's costing you
Set to a typical treatment. Change it to whatever is true for you.
Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.
Get your number · from $75/mo Live in about ten minutes. Cancel anytime.
What it does
Into your calendar at the length you set, and only where it's free.
Tell it once whether you bill insurers directly and how receipts work, and it gives your answer, never a guess.
Asked whether deep tissue will help a sore back, it says that's one for the therapist — as on our massage demo call.
And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.
And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.
On the Operations plan
Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.
Each patient is texted ahead of their appointment — the day before, unless you choose otherwise — and asked to reply Y to confirm or N if they can't make it. An N frees the time at once. A reply of CANCEL is a carrier opt-out, so that booking is flagged for your front desk to call, never cancelled.
When nothing suits a caller, it offers to put them on a waitlist. When a time comes free it is texted to one person at a time and held for the hours you choose (four by default), and their Y books it.
In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.
Intake forms aren't offered to health practices: a form is where medical history gets typed, and PhonePick isn't built to hold it.
Being straight with you
Choose 'Clinic or health practice' as your kind of business when you set up, and these safeguards apply. It books treatments, gives your hours and directions, and takes a name and a number for a callback. It does not discuss an injury, a condition or what treatment someone needs — the therapist decides that. Every caller is told it's an AI and that the call is recorded, and is offered a person instead. PhonePick is PHIPA compliant for Ontario practices: it acts as your agent under PHIPA, keeps no call audio, puts no patient details in emails or texts, and requires two-step sign-in. It is not HIPAA compliant and we do not sign a Business Associate Agreement.
Before you ask
Yes — every call, at any hour you switch it on for. Evenings are when most people get round to booking a massage.
No. It says that's a question for the therapist and books the appointment, as on our massage demo call.
Yes, for Ontario practices. We act as your agent under PHIPA and sign an agent agreement with you; no call audio is kept, no patient details go out in emails or texts, and your account needs two-step sign-in. It is not HIPAA compliant: we do not sign a Business Associate Agreement, so US practices should not use it for patient health information.
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Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.
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