PhonePick

For plumbers

An answering service for plumbers that actually books the job

You are under a sink with both hands wet. The phone rings from a kitchen that is filling with water, and by the time you have dried off and called back they have rung the next plumber on the list.

Live in about ten minutes. From $75 a month. No contract, no setup fee, cancel any time.

The number that matters

Plumbers miss around 28% of their calls, and the trade averages about $52 to buy a lead. Every missed call is roughly $100 of expected work walking away.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to a typical job for this trade. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
—
a month, on those numbers

PhonePick, the plan that covers it—
Even if it only saves one in five—
Worth doing?—

What it does

Three things, on every call

It works out how bad it is

A dripping tap and a burst pipe get different answers. It asks, and marks the emergency ones so you see them first.

It books the visit

Into the calendar you already keep, and never on top of a job you already have.

It answers while the lead is hot

Within five minutes of a call, a lead is 21 times more likely to qualify. It answers on the spot, and the job is in your email before you are out from under the sink.

And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.

And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.

On the Operations plan

And the rest of the front office

Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.

The 2am burst pipe reaches whoever is on call

Set an on-call rota and an urgent call it puts through rings the plumber on shift that night, not always you. Shifts can run overnight. When nobody is on, it takes a message — or rings you anyway, if that is what you choose.

Overdue invoices chased by text

Add what you are owed, or import a CSV from QuickBooks, Wave or FreshBooks. Once an invoice is overdue a polite reminder is texted on the schedule you set, only between 9am and 8pm, with a pay link if you connect Stripe. It never threatens and never adds a fee.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

A booking page of your own, on Operations and Growth: customers book a site visit themselves at phonepick.ai/book/your-name — from your website, the Book button on your Google listing or a QR code — and only at times that are really free, because the page and the phone share one diary. How it works.

Growth, $449 a month, adds sales calls: it qualifies the buyers who ring, tells you straight away about the hot ones, and calls back your website leads — only ever people who asked, or agreed in writing, to hear from you.

Everything each plan includes →

Before you ask

Plumbers ask these three

Will it know the difference between a leak and an emergency?

It asks. A tap that drips and a pipe that has burst get different questions and a different urgency, and the emergency ones are marked so you see them at the top rather than in date order.

Can it give a callout price?

Only if you write one down. It repeats your sentence word for word and never works a figure out — a price a machine invented, quoted to your customer as though it came from you, is worse than no price.

What about calls at two in the morning?

It answers them the same as any other. You decide whether it books, takes a message, or reads out the emergency instruction you wrote.

Everything else people ask →

Also for

Other people who cannot get to the phone

Heating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepersDental practices See all

The next one rings whether you're ready or not

Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.