PhonePick

For plumbers

An answering service for plumbers that actually books the job

You are under a sink with both hands wet. The phone rings from a kitchen that is filling with water, and by the time you have dried off and called back they have rung the next plumber on the list.

Live in about ten minutes. From $29 a month. No contract, no setup fee, cancel any time.

The number that matters

Plumbers miss around 28% of their calls, and the trade averages about $52 to buy a lead. Every missed call is roughly $100 of expected work walking away.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to a typical job for this trade. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
a month, on those numbers

PhonePick, the plan that covers it
Even if it only saves one in five
Worth doing?

Get your number

What it does

Three things, on every call

It works out how bad it is

A dripping tap and a burst pipe get different answers. It asks, and marks the emergency ones so you see them first.

It books the visit

Into the calendar you already keep, and never on top of a job you already have.

It texts them back in seconds

Within five minutes of a call, a lead is 21 times more likely to qualify. Yours gets a text before you are out from under the sink.

Before you ask

Plumbers ask these three

Will it know the difference between a leak and an emergency?

It asks. A tap that drips and a pipe that has burst get different questions and a different urgency, and the emergency ones are marked so you see them at the top rather than in date order.

Can it give a callout price?

Only if you write one down. It repeats your sentence word for word and never works a figure out — a price a machine invented, quoted to your customer as though it came from you, is worse than no price.

What about calls at two in the morning?

It answers them the same as any other. You decide whether it books, takes a message, or reads out the emergency instruction you wrote.

Everything else people ask →

Also for

Other people who cannot get to the phone

Heating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepersDental practices See all

The next one rings whether you're ready or not

Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.