PhonePick

For heating and cooling

HVAC calls don’t wait until you’re off the roof.

PhonePick answers your business line when you’re on a service call — books a visit from your real calendar and emails you the details. From $75/mo. No contract.

  • Screens robocalls; warm-transfers no-heat / urgent to your mobile with a whisper of who’s calling
  • Never quotes a price you didn’t write — never books a slot your calendar doesn’t have
  • Every call it answers: a transcript and a written summary in your inbox

From $75/mo · no contract · cancel anytime.

The number that matters

When crews are on site the miss rate for HVAC runs as high as 62%. A shop taking 250 calls a month at a $400 ticket and a 22% miss rate is losing about $22,000 a month.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to a typical job for this trade. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
—
a month, on those numbers

PhonePick, the plan that covers it—
Even if it only saves one in five—
Worth doing?—

What it does

Three things, on every call

It answers all of them at once

A person takes one call at a time. On the first cold night that is the whole problem.

No heat gets flagged

It asks whether there is heat at all, and an emergency is marked as one rather than sitting in a list.

It knows what you do not do

Read your website and it will not book a commercial rooftop job if you only do residential.

And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.

And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.

On the Operations plan

And the rest of the front office

Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.

No-heat calls go to the tech on call

Put the emergency rotation in once — overnight shifts included — and an urgent call it transfers rings whoever is on, not the owner every night of the winter. Outside every shift it takes a message, unless you tell it to ring you.

Receipts filed from the supply-house counter

Text a photo of the receipt to your PhonePick number and a text comes back with the total, the tax and the net, and it is filed. The tax recorded is the tax printed on the receipt, never a rate it worked out, and month end is one CSV for your bookkeeper.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

A booking page of your own, on Operations and Growth: customers book a site visit themselves at phonepick.ai/book/your-name — from your website, the Book button on your Google listing or a QR code — and only at times that are really free, because the page and the phone share one diary. How it works.

Growth, $449 a month, adds sales calls: it qualifies the buyers who ring, tells you straight away about the hot ones, and calls back your website leads — only ever people who asked, or agreed in writing, to hear from you.

Everything each plan includes →

Before you ask

Heating and cooling ask these three

Can it handle forty calls on the first cold night?

Yes, and all at once. That is the actual difference from a person or an answering service — they take one call at a time, which is precisely the wrong shape for a cold snap.

Will it book a job we do not do?

Not if you tell it what you do not do. Paste your website and it picks up the boundary; anything you type yourself overrides what it read.

Does it know a no-heat call is urgent?

It asks whether there is heat at all and flags the answer. It will not decide on its own that something is an emergency — it tells you what they said.

Everything else people ask →

Also for

Other people who cannot get to the phone

PlumbersElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepersDental practices See all

The next one rings whether you're ready or not

Keep the number you already have. Forward when you’re busy, after hours, or always.