PhonePick

For lawyers and paralegals

An answering service for lawyers and paralegals, in court or in a meeting

You cannot take a call from a courtroom or a client meeting. Someone who has just had a bad day and needs a lawyer will not leave a voicemail — they ring the next firm on the page.

Live in about ten minutes. From $75 a month. No contract, no setup fee, cancel any time.

The number that matters

Someone looking for a lawyer is usually in the worst week of their year. They call three firms and retain whoever picks up.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to a typical job for this trade. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
—
a month, on those numbers

PhonePick, the plan that covers it—
Even if it only saves one in five—
Worth doing?—

What it does

Three things, on every call

It answers with your firm's name

Not a call centre reading a script and mispronouncing it.

It books the consultation

Or takes a name, a number and the area of law, and puts it in front of you.

It does not give advice

Ever. It says a lawyer will call back, which is the only correct answer.

And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.

And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.

On the Operations plan

And the rest of the front office

Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.

A chat on your site that answers at 11pm

One line of code adds a chat to your own website, answered from the facts you gave PhonePick — areas of law, hours, fees if you wrote them down. It says it is an AI, never guesses, and cannot book: it takes a name, a number and what it is about, and that lands in your Leads and your email.

A short form before the consultation

After a consultation is booked, the client is texted a link to a form you wrote — up to twelve questions, such as the kind of matter and whether there is a court date — and the answers appear on the appointment. Keep it to logistics: like the calls, the answers are stored on our systems, not in a privileged channel.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

A booking page of your own, on Operations and Growth: customers book a consultation themselves at phonepick.ai/book/your-name — from your website, the Book button on your Google listing or a QR code — and only at times that are really free, because the page and the phone share one diary. How it works.

Everything each plan includes →

Being straight with you

What it will not do on a legal call

PhonePick takes a name, a number and the area of law. It does not take instructions, give advice, run a conflict check, or invite a caller to explain their case — and every call it answers is recorded and transcribed, and the caller is told so at the start. If your practice needs privileged detail captured on the phone, this is not the right tool for that part of it. Use it to make sure the call is answered and returned, not to replace your intake.

Before you ask

Lawyers and paralegals ask these three

Will it give legal advice?

No, under any circumstances. It takes a name, a number and the area of law and says a lawyer will call back.

Can it run a conflict check?

No. It has no access to your matter list and should not be relied on for anything that touches conflicts.

Are the calls confidential?

Every call is recorded and transcribed, and the caller is told so at the start, so treat this as answering and intake logistics rather than a privileged channel. It is deliberately built not to invite a caller to explain their case.

Everything else people ask →

Also for

Other people who cannot get to the phone

PlumbersHeating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careAccountants and bookkeepersDental practices See all

The next one rings whether you're ready or not

Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.