For clinics and practices
One person on reception, three lines, and a waiting room in front of them. The phone rings out, and the patient who could not get through turns up at a walk-in instead.
Live in about ten minutes. From $29 a month. No contract, no setup fee, cancel any time.
The number that matters
You can check that against your own week. Below is the same sum with your figures in it.
What it's costing you
Set to a typical job for this trade. Change it to whatever is true for you.
Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.
What it does
It answers when reception is on another line, at lunch, or closed.
Into the slots you set, and cancellations free the time up again.
So you can see what people are actually ringing about.
Being straight with you
It books, reschedules, gives hours and directions, and takes a name and number for a callback. It does not triage, advise, discuss symptoms or touch anything clinical, and it never tells a caller whether to be worried. Calls are recorded and transcribed on our systems. PhonePick is not offered as a HIPAA- or PHIPA-compliant service and we do not sign a Business Associate Agreement, so it must not be used to collect patient health information. If a caller needs urgent help the correct answer is the one your own recording gives, and you should keep that recording.
Before you ask
No. It never assesses a symptom or tells a caller how worried to be. It books, reschedules, answers hours and directions, and takes a callback request.
No. We do not sign a Business Associate Agreement and calls are recorded and transcribed on our systems, so it must not be used to collect patient health information.
It reads out exactly the instruction you wrote, word for word. Keep your own emergency recording — this does not replace it.
Also for
PlumbersHeating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepers See all
Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.
PhonePick