PhonePick

For mortgage agents and brokers

An answering service for mortgage agents and brokers, while you're with a client

You're in a meeting with one client while the next one — an offer accepted, a pre-approval needed by Friday — rings and gets voicemail. Buyers in a hurry don't leave messages.

Live in about ten minutes. From $75 a month. No contract, no setup fee, cancel any time.

The number that matters

A buyer who has found the house wants a pre-approval this week. The broker who calls back today usually gets the file.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to what a funded mortgage pays you. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
—
a month, on those numbers

PhonePick, the plan that covers it—
Even if it only saves one in five—
Worth doing?—

What it does

Three things, on every call

It answers while you're with a client

Every call, and in the evenings and at weekends, when buyers are out looking.

It takes the details

Who's calling, how to reach them and what they need — a purchase, a refinance or a renewal — so you know who to call first.

It books the call

Into your calendar, so the conversation about rates is one you have, not one it guesses at.

And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.

And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.

On the Operations plan

And the rest of the front office

Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.

A chat on your site for the evening researchers

Buyers read about mortgages at night. A chat on your own website answers from what you've told PhonePick — who you work with, how you're paid — and says it is an AI. For anything else it takes a name and number that lands in your Leads. It cannot book and never guesses.

A short form before the call

After a call is booked, the client is texted a link to your form — purchase or refinance, roughly the price, the timing, pre-approved or not — and the answers appear on the appointment. Keep it to logistics: no income figures or documents.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

Growth, $449 a month, adds sales calls: it qualifies the buyers who ring, tells you straight away about the hot ones, and calls back your website leads — only ever people who asked, or agreed in writing, to hear from you.

Everything each plan includes →

Being straight with you

What it will not do on a mortgage call

It never makes up a rate. On price it says only a sentence you've written yourself, word for word — and on Growth, the ranges you've approved for sales calls — and most brokers leave rates out, because they change daily. It takes who's calling and what they need and books time with you; it doesn't take income details or documents on the phone. If anyone asks, it says it's an AI, and there is no setting that lets it deny it.

Before you ask

Mortgage agents and brokers ask these three

Will it quote a rate?

No, unless you've written one down for it yourself — and rates change too often for that to be wise. It books the call with you instead.

Can it qualify a buyer?

It asks what they need — purchase or refinance, roughly when — enough to know who to call first. On Growth, sales mode asks the questions you set — on our mortgage demo call, the price, the down payment and the timing.

Will it call web leads back?

On Growth, yes: someone who fills in your enquiry form and agrees to a call is rung back within minutes, and the call is booked with you.

Everything else people ask →

Also for

Other people who cannot get to the phone

PlumbersHeating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepers See all

The next one rings whether you're ready or not

Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.