PhonePick

For chiropractic clinics

An answering service for chiropractors, while you're with a patient

Visits are short and back to back, so the phone rings mid-adjustment with no one free to get it. A caller whose back went this morning doesn't leave a voicemail — they ring the next clinic.

Live in about ten minutes. From $75 a month. No contract, no setup fee, cancel any time.

The number that matters

Someone in pain wants a time today. Whoever answers first gets that visit, and very often the next few.

You can check that against your own week. Below is the same sum with your figures in it.

What it's costing you

Do the sum on your own numbers

Set to what a new patient's first few visits are worth. Change it to whatever is true for you.

Nothing is sent anywhere — the sum happens in your browser. It assumes PhonePick reaches every missed caller, and that they convert like the ones you already speak to. Whether that holds is your call, not ours.

Work walking past you
—
a month, on those numbers

PhonePick, the plan that covers it—
Even if it only saves one in five—
Worth doing?—

What it does

Three things, on every call

It answers between patients

Every call, all day, so the front desk can stay with the patient in front of them.

It books into your calendar

One appointment length, the one you set, offered only where your calendar is free.

It confirms by text

The day and the time in their phone, and nothing about why they're coming.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

And it learns. Anything a caller asks that it can't answer is written down for you — add the answer once and the very next caller hears it. It never guesses in the meantime.

And it answers in 85 languages. Someone who starts speaking Punjabi, Spanish or Hindi is answered in it mid‑call, and gets the whole job done in it — booked, quoted, written down. On every plan, with nothing to set up. What reaches you is in English either way. The full list.

On the Operations plan

And the rest of the front office

Everything above comes with every plan, from $75 a month. Operations, $149 a month, adds the work around the calls — these are the two parts that matter most here. Each one is off until you switch it on.

Reply Y to confirm, the day before

Each patient is texted ahead of their appointment — the day before, unless you choose otherwise — and asked to reply Y to confirm or N if they can't make it. An N frees the time at once. A reply of CANCEL is a carrier opt-out, so that booking is flagged for your front desk to call, never cancelled.

A freed time offered to someone who wanted it

When nothing suits a caller, it offers to put them on a waitlist. When a time comes free it is texted to one person at a time and held for the hours you choose (four by default), and their Y books it.

Intake forms aren't offered to health practices: a form is where medical history gets typed, and PhonePick isn't built to hold it.

Everything each plan includes →

Being straight with you

What it will not do on a patient call

It books appointments, gives your hours and directions, and takes a name and a number for a callback. It does not discuss pain, an injury or treatment, and it will not tell a caller whether something is urgent — a person calls them back for that. Every caller is told it's an AI and that the call is recorded, and is offered a person instead. PhonePick is PHIPA compliant for Ontario practices: it acts as your agent under PHIPA, keeps no call audio, puts no patient details in emails or texts, and requires two-step sign-in. It is not HIPAA compliant and we do not sign a Business Associate Agreement.

Before you ask

Chiropractic clinics ask these three

Can it book a same-day visit?

Yes, if your calendar has the time. It offers what's free and books it — it never squeezes someone in on top of another patient.

Will it give advice about pain?

No. It takes their name, their number and what they say they need, and books them in. Anything clinical waits for you.

Is it PHIPA compliant? Is it HIPAA compliant?

Yes, for Ontario practices. We act as your agent under PHIPA and sign an agent agreement with you; no call audio is kept, no patient details go out in emails or texts, and your account needs two-step sign-in. It is not HIPAA compliant: we do not sign a Business Associate Agreement, so US practices should not use it for patient health information.

Everything else people ask →

Also for

Other people who cannot get to the phone

PlumbersHeating and coolingElectriciansRoofersContractors and renovatorsLandscaping and lawn careLawyers and paralegalsAccountants and bookkeepers See all

The next one rings whether you're ready or not

Ten minutes to set up. You keep your number, and you can undo the whole thing with one dialled code.