PhonePick

Features · The front desk

Teams, logins and more than one number Every plan

One PhonePick account can run the front desk for the whole business: a number for each location, and a login for everyone who works the phones. The same receptionist answers all of it, on the same plan.

On every plan, from $75 a month. No contract, no setup fee.

What it does

A number for every location, a login for everyone who works the phones, on one account.

A number per location

Add another number for a second location, or to see which ad people called from. Each can have its own greeting, receptionist name, opening hours, address and number for urgent calls, so it answers as itself.

Replies from the right number

Calls, texts and leads say which number they came in on, and a reply goes back from the number they rang.

A login each, with a role

Owner: the plan, billing, numbers and the team. Admin: settings and what the receptionist knows. Staff: calls, the inbox, leads, bookings, orders, invoices and receipts, without touching settings or billing.

Logins included

Front Desk includes 2 logins, Operations 5 and Growth 10, counting yours. Past that, each extra login is $10 a month, and so is each extra number.

Setting it up

How to switch it on

  1. Settings → More numbers: add a number, and give it its own greeting, hours and urgent number if it needs them.
  2. Account → Team: invite people by email and pick their role.
  3. Everyone signs in with their own email and works the same calls, inbox and diary.

Being straight with you

What it will not do

An extra number does not add minutes or texts: they are the plan's, shared by every number and every login. What the receptionist knows, the booking rules and the CRM stay shared too. Moving to a smaller plan never removes anyone from the team; people who do not fit become extra logins, and the Plan page says so before you confirm.

Before you ask

What people ask about it

Does each location need its own plan?

No. Every number on the account is answered by the same receptionist on the same plan, and minutes and texts are shared.

Can staff see billing?

No. Staff handle calls, the inbox, leads, bookings and orders. The plan, billing and phone numbers stay the owner's.

How much is an extra number or login?

$10 a month each, on any plan.

Everything else people ask →

Goes well with

Related features

Warm transfers and an on-call rotaA two-way text inbox on your numberCall transcripts and summariesReceipts by textEvery feature

Staff time clockPricing

Hear it before you decide

Call (249) 496-5966 and PhonePick answers its own phone, or walk round the real app on a sample business. Ten minutes to set up, and you keep your number.