Features · The front desk
“Call John back” is not a message. PhonePick writes up every call it answers — who rang, how to reach them, what they wanted and what it did about it — with the full transcript underneath if you want to read the whole thing.
On every plan, from $75 a month. No contract, no setup fee.
What it does
And it learns from the calls it could not handle, so the next caller gets a better answer.
Each answered call reaches your email with the caller's name, number and what they need, and sits in the app with its transcript.
Every call is recorded and the caller is told at the start, every time. That announcement cannot be switched off.
Your dashboard lists what callers asked that it had no answer for, and how often. Type the answer once and the very next caller hears it.
Spam calls are screened rather than deleted, so you can see everything that was screened and nothing disappears on your behalf.
Setting it up
Being straight with you
It never guesses when it does not know: anything outside what you told it and what it read on your website is treated as unknown, and it takes a message. For an Ontario health practice working under PHIPA it keeps no call audio and puts no patient details in emails or texts.
Before you ask
Yes. Every call is recorded, and the caller is told so at the start of the call, every time. That announcement cannot be switched off. A written transcript of every call it answers is kept too.
Everyone you give a login to: Owner, Admin and Staff all handle calls. Every business is walled off from every other.
Yes. Leads go to the app, your email and a webhook if you set one, and export as a CSV any time.
Call (249) 496-5966 and PhonePick answers its own phone, or walk round the real app on a sample business. Ten minutes to set up, and you keep your number.
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