Features · The front desk
Your customers do not all ring in English. PhonePick hears the language a caller is speaking and moves to it mid-call, then gets the job done in it: booked, quoted from your own prices, written down.
On every plan, from $75 a month. No contract, no setup fee.
What it does
It answers in your business's own language first — English, unless you choose another in Settings — and switches only when the caller does.
It is on every plan and works from the first call. There is no list of languages to tick and no second number for each one.
Booking, quoting the prices you gave it and taking a message all happen in the caller's language, the same as in English. In 32 of them the call itself switches over; in the others it answers in the caller's language directly, and a reply can take a second or two longer.
Texts, emails and the app stay in English. On the Calls page, a call in another language can be read as it was spoken or in English.
It never claims to be a person and never makes up a price, in English or in anything else.
The list
Afrikaans, Arabic, Armenian, Assamese, Asturian, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Cebuano, Chichewa, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Kyrgyz, Latvian, Lingala, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Occitan, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh and Yoruba
Setting it up
Being straight with you
Texts, emails and the app are in English only, so a confirmation text goes out in English even after a call in Spanish. A call it puts through to you arrives as it is — there is no interpreter on the line. If you serve a community in one language in particular, call (249) 496-5966 and try it in that language before you rely on it.
Before you ask
Yes. It answers in your business's own language and, if the caller speaks another, it moves to theirs mid-call and carries on in it.
No. Texts, emails and the app are in English, whatever language the call was in.
Yes, every plan, with nothing to switch on.
Call (249) 496-5966 and PhonePick answers its own phone, or walk round the real app on a sample business. Ten minutes to set up, and you keep your number.
PhonePick