PhonePick

Features · The front office

Deposits taken on the call Operations and Growth

A booking with money behind it is a booking that turns up. PhonePick books the time first, then says the deposit you set and texts a link the caller can pay before they have hung up.

On Operations, $149 a month, and Growth. No contract, no setup fee.

What it does

Books the time, says the deposit, and texts a pay link while the caller is still on the line.

The payment runs on your own Stripe account, so the money lands in your balance and the receipt carries your name.

Booked first, paid second

It agrees the time, then says the amount out loud, asks if they want the link and texts it. Nobody is asked for money before anything is agreed.

Your own Stripe account

Checkout runs on the Stripe account you connect, so the money never goes through PhonePick, the receipt is yours, and so is the customer relationship.

Set it your way

A set amount, or a share of what a typical job is worth, for every booking — or a different deposit per service, or none.

No card numbers, ever

It never takes a card number on a call. The link is the only way to pay.

Setting it up

How to switch it on

  1. Connections → Taking payment → Connect Stripe, and finish Stripe's own sign-up.
  2. Settings → Deposits: switch it on, set the amount or the share, and add services with their own deposit if you want.
  3. Choose how long the time is held, up to 24 hours. Paid deposits show on the appointment.

Being straight with you

What it will not do

An unpaid deposit never cancels a booking. The time is held for as long as you set, the link stops working when the hold ends, and the booking is flagged as unpaid for you to decide. Cancelling is always a person's call. A call back is never charged for.

Before you ask

What people ask about it

Where does the money go?

Straight into your own Stripe account. PhonePick is not the merchant: the receipt carries your name and a dispute is yours to answer, as with any other Stripe payment.

What happens if they don't pay?

Nothing is cancelled. When the hold ends the link stops working and the booking is flagged as unpaid, so you can ring them or let it stand.

Do I need a Stripe account?

Yes, your own. You connect it once from Connections, and the same connection puts a pay link on invoice reminders.

Everything else people ask →

Goes well with

Related features

Confirmation texts and a waitlistInvoice reminders by textAppointment booking by phoneEvery feature

StripeSalonsMassage therapy

Hear it before you decide

Call (249) 496-5966 and PhonePick answers its own phone, or walk round the real app on a sample business. Ten minutes to set up, and you keep your number.