PhonePick

Comparison

PhonePick or Goodcall

These two are priced on completely different axes, which makes the comparison unusually clear-cut. Goodcall gives you unlimited minutes and counts the people who ring. We count the minutes and never count the people. Whichever cap you would hit first is the wrong product for you — and past the entry tier Goodcall is the cheaper of the two, so what our price buys matters as much as the price.

What each costs

PhonePickGoodcall
Front Desk $75300 minutes · answers, books, writes up every call it answersStarter $79 per agentunlimited minutes · 100 customers
Operations $149600 minutes · plus deposits, confirmations, invoices, receiptsGoodcall Growth $129 per agentunlimited minutes · 250 customers
Growth $4491,500 minutes · your AI sales rep: Operations, plus sales callsScale $249 per agentunlimited minutes · 500 customers

Goodcall's prices as published on their own pricing page, checked 10 September 2026. Prices move — if you are reading this much later, check theirs and tell us if ours is out of date.

The PhonePick prices in this table are US dollars. In Canada the same three plans are CA$99, CA$199 and CA$599 a month, and our pricing page shows either.

Where Goodcall is better

Written by us, about a competitor, so read it with that in mind — but these are real and we would rather you knew before you bought than after.

Cheaper past the entry tier

Their Growth and Scale plans are $129 and $249 per agent, against $149 for our Operations and $449 for our Growth. For a one-agent business that needs more than Front Desk's 300 minutes but only wants the phone answered, their unlimited-minute plans cost less.

Unlimited minutes

Genuinely unlimited — they do not bill for minutes or tokens at all. If your calls run long, that is a real advantage and it is the main reason to choose them.

No overage panic on a busy day

A cold snap or a storm will not burn through an allowance, because there is no minute allowance to burn.

15% off if you pay annually

We do not offer an annual discount.

Where we are better

Not per agent, and never per caller

Goodcall prices per agent, and its cheapest plan stops at 100 unique callers a month and charges 50¢ per person after that. A busy trade takes more calls than that in a fortnight. Every PhonePick plan is one price for the business, and we cap minutes, never people.

$75 against $79 to start

Our Front Desk is a few dollars under their Starter — close enough that price alone should not decide it. Which cap you would hit first should.

History kept, on every plan

Goodcall's Starter keeps call and customer detail for 7 days. Here the transcript of every call it answers stays for as long as you have the account, on every plan.

What the money buys here

Their column above is what their pricing page lists; this is what ours buys. We have not checked which of these Goodcall also does, so if one of them matters to you, ask them.

Front Desk, $75 a month

  • Your own local number, or forward the one you have
  • Answers every call, day and night, several at once
  • Books into your calendar, with booking switched on
  • Takes messages, and warm-transfers urgent calls to your mobile
  • A transcript of every call it answers, and emails you the details
  • A two-way text inbox, and booking confirmation texts
  • Phone orders for restaurants, priced from your own menu
  • What the phone earned, every month
  • The CRM: a pipeline board, follow-up dates and what each job is worth

Operations, $149 a month, adds

  • Deposits on the call: a pay link texted while they are on the line, paid into your own Stripe account
  • Confirmation texts they answer Y or N, and a waitlist that refills freed times
  • Invoice chasing, only between 9am and 8pm, with a pay link if Stripe is connected
  • Expenses by text: the tax printed on the receipt, never a rate
  • A staff time clock: staff clock in at your sites from their phones, location checked at the tap
  • Review requests: the same ask to everyone
  • Website chat, answered from your own facts, in the same inbox
  • Intake forms (not for health practices), an on-call rota and a morning brief
  • A list of customers who haven't been back, for you to call

Growth, $449 a month, adds

  • Sales enquiries that ring in, qualified with your own questions and taken to the next step: a booking or a call back
  • Sales enquiries and sales calls scored, and the hot ones sent to you straight away: by email, and by text while you have texts left
  • Website leads called back within minutes, inside calling hours
  • Calls to your own lists and past customers who agreed in writing
  • Not for cold calling: each sales call needs that person's consent on record, and says it is an AI first
  • 200 outbound calls a month included, for sales calls or any other kind, from the plan's minutes

Growth is your AI sales rep: Operations plus sales calls, with 1,500 minutes. Every Operations and Growth feature is off until you switch it on. No free trial, no contract, no setup fee; cancel any time. Every plan, feature by feature.

In the US, texting starts once carriers approve your business, which usually takes one to three weeks. Calls are answered from day one.

Which to pick

If your calls are long and your caller count is modest — a few dozen people ringing at length — Goodcall's unlimited minutes will beat us, and above the entry tier they cost less too. If you take a lot of short calls from a lot of different people, which is most trades, their customer cap is the one that bites and ours is the safer shape. And if you want the phone to take deposits, confirm appointments and chase invoices as well, that is what the extra on our Operations plan pays for.

How this page is kept honest. Every figure comes from Goodcall's own published pricing, dated above. We name what they do better because a comparison written only one way is an advertisement, and you can tell. If anything here is wrong or out of date, email support@phonepick.ai and we will correct it.

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