Every plan answers your calls on your own local number and writes up every call it answers. Operations and Growth add the rest of the front office, and Growth adds sales calls.
Run out of minutes and PhonePick stops answering — your calls ring through to your own phone instead. You are never billed for minutes you didn't buy. Once you've used 80% of your minutes or outbound calls, this page shows you the ways to more. When the SMS allowance runs out the automatic texts stop, and you can still reply by hand from your inbox. Both reset on the 1st. Cancel any time; the plan runs to the end of the period you have paid for. Moving up is prorated to the day, and this month's minutes go up by the share of the month that's left; moving down takes effect at the end of your billing period. No contract, no setup fee.